Most deliveries are fulfilled by FedEx, and shipping times depend on the items you order. Many products ship for free, and shipping fees for those that don’t vary from $7 to $70, depending on your total order price. One Kings Lane only ships within the US, but international shipping can be arranged through the brand’s shipping partners. What is One Kings Lane’s Shipping Policy? Furniture, bedding, and textiles are mainly produced in Chicago, while kitchenware and decor are made in Vermont, Ohio, and California. Where is One Kings Lane made?Ī majority of the One Kings Lane collection is made in the United States. You can also find a store near you with the store locator on the brand website. One Kings Lane’s flagship store is in Soho, New York City. In 2020, the brand was sold to the Indiana-based equity company and tech platform CSC Generation. Buyers seem to be either delighted with every aspect of their experience with the brand, or had serious issues with delivery, damaged items, and/or customer service.īed, Bath and Beyond acquired One Kings Lane in 2016. That said, this One Kings Lane furniture review should point out that, when perusing customer reviews on SiteJabber, reviews tend to fall in either the five-star or one-star camps. Great customer service as well!” says one happy customer. “ Super fun shopping through their website! Easy to use, and they have some really great stuff for your home! Tons of options. Commenters talk about how they love browsing the brand’s website for eye-catching pieces and finding designer pieces at discounted prices. On Slumber Search, the company has an average rating of 8.7/10. Not every One Kings Lane review is negative, though. One Kings Lane will no longer be getting my time or money.” After the 65 minutes, your call is automatically disconnected. Called ‘customer service,’ and the wait time was 65 minutes. “ Never received an item that was ordered. Customer service complaints once again feature prominently, as per the experience recounted by the customer below: Things are similarly grim at SiteJabber, where One Kings Lane scores a very low 1.5/5 stars from 315 reviews. They are by no means trustworthy,” one customer says. Buyer beware if you shop at One Kings Lane. Over the course of several months I could never receive a single response to remedy this. I ordered a dresser that arrived damaged. One Kings Lane will also create a project in your One Kings Lane account page and provide a link to book from there-just click on "My Account" in the upper right corner of the One Kings Lane homepage or log in, and select the "design project" subheading.“This company does not stand behind their products/purchase.
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How to make an appointment for One Kings Lane interior design?Īfter purchasing the package, you will receive a confirmation email with an appointment link.
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Thousands of One Kings Lane products are delivered for free and you can track your order by visiting the "Order History" section in "My Account" and clicking on the order number. Sorry, Alaska or Hawaii does not provide white gloves and inbound transportation services. One Kings Lane can be shipped to street addresses in the continental United States, Alaska, and Hawaii. Will One Kings Lane provide free shipping service? It is worth mentioning that the payment limit for PayPal orders is $60,000. PayPal customers who ship to addresses within the U.S. One Kings Lane accepts Visa, Mastercard, American Express, PayPal and One Kings Lane gift cards for payment.
How to make payment in One Kings Lane without a PayPal account? Not only that, One Kings Lane also offers 15% discount for interested customers! This is why One Kings Lane provides so many products, expertise and inspiration to help you live your own style. Your home should be your safe haven, you can be your place. Do It need to sign up for emails at One Kings Lane?
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